FAQ

First of all please feel free to contact me ( at the bottom of the website ) if you have any product questions or issues.

~ I didn’t Receive my item help!…

  1. Please check your recent or received item folder in Secondlife.
  2. You can also visit any of our redelivery terminals inworld at the main store ( if you purchased from a vendor ).
  3. None of that worked? contact me and ill be happy to look up your order and personally deliver a new copy.

 

~ Items collapse or deform at a distance!…

  1. This is a common bug in Secondlife and can usually be fixed by adjusting your viewer settings.
  2. Please click CTRL P for prefrences > Graphics tab > put your objects & LOD slider to 4.
  3. If this doesn’t resolve your issue you can also Show the “Advanced” menu with Ctrl-Alt. Select “debug settings” near the bottom. In the blank space, copy and paste the word: RenderVolumeLODFactor  do NOT set this any higher than 10 or it’ll become to taxing on your computer performance.

 

~ I can’t figure out where to click for the seating menu!…

  1.  In our older builds before avsitter you can click CTRL ALT T at the same time to highlight invisible prims and usually locate the hidden menu. ( click those buttons again to turn off the highlights )

 

~ I want a refund!…

  1. If you are unhappy with something about our product, please first contact me most issues i’m happy to resolve and can figure out an easy fix for.
  2. We do not issue refunds on items that are copy/ no trans in 99% of the case. Because you cannot give me the product back without being able to keep a copy for yourself!

 

~ I can’t find the inworld store!…

  1. Please make sure you are a player of Secondlife, as all my products are only available in this virtual world.
  2.  You can now easily navigate to our inworld store via this website. Just click the inworld button.
  3.  You can also navigate there via our marketplace store by clicking the marketplace button. Then click ” inworld ” at the top left of my MPs main shop page.
  4. If your in game you can also search up dravenrose profile with the magnifying glass icon. There’s several links to our store there.

 

~ My fireplace flames are huge!…

  1. This happens when a sim restarts, in most cases you can easily fix this yourself by editing the fireplace > contents tab > reset script.

 

~ I want a custom build!…

  1. Please check our custom builds page with full details of the info I need to start this process.

 

~ None of this websites buttons work!…

  1. I’ve had this issue when using google chrome, please copy the url and paste it into another browser.

 

~ I didnt find my answer here!…

  1. Contact me at the bottom of the website, and ill be happy to help or add to the FAQ page as needed.